Get in Touch

Have questions or ready to create an extraordinary casino experience? Our team is eager to assist you.

Contact Information

Reach out to us through any of these channels and our dedicated team will respond promptly to assist with your casino entertainment needs.

Main Office

350 Bay Street

Toronto, ON M5H 2S6

Canada

Connect With Us

Send Us a Message

Business Hours

Our team is available during the following hours to assist with your inquiries and event planning needs. Please note that event services are available outside of regular office hours by appointment.

For urgent inquiries outside of business hours, please email [email protected] and a team member will respond as soon as possible.

Monday 9:00 AM - 5:30 PM
Tuesday 9:00 AM - 5:30 PM
Wednesday 9:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 9:00 AM - 5:30 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed

Please note that our office hours may vary during holidays and special occasions. We recommend calling ahead if you plan to visit us in person.

Frequently Asked

Common Questions

Find answers to some of the most common questions about contacting us and our services

How quickly can I expect a response after submitting a contact form?

We strive to respond to all inquiries within 1 business day. For urgent matters or time-sensitive event planning, we recommend calling our office directly. If your inquiry is submitted outside of regular business hours, you can expect a response by the next business day.

How far in advance should I contact you to book my event?

For most events, we recommend contacting us at least 6-8 weeks in advance to ensure equipment and staff availability. For large corporate events, holiday parties, or fundraising galas, 3-6 months advance booking is ideal. However, we understand that events sometimes come together quickly, so please reach out even for near-term dates as we may be able to accommodate your request depending on our schedule.

What information should I have ready when I contact you about an event?

To help us provide the most accurate quote and recommendations, it's helpful to have the following information ready: your event date, location, approximate guest count, duration, type of event, specific casino games you're interested in, and any theme or customization requirements. However, if you don't have all these details finalized, don't worry – we're happy to help you through the planning process.

Do you offer site visits before the event?

Yes, we offer complimentary site visits for confirmed events to assess the venue, determine optimal table layout, and identify any potential logistical considerations. For events with complex requirements or unique spaces, we recommend scheduling a site visit as part of the planning process. This can be arranged by contacting your dedicated event coordinator.

Can I visit your showroom to see the quality of your casino equipment?

Absolutely! We maintain showrooms at each of our office locations where you can see our premium casino equipment firsthand, meet our team, and discuss your event requirements in person. Showroom visits are available by appointment during regular business hours. Please contact us to schedule a convenient time for your visit.

Let's Work Together

Ready to Create an Unforgettable Experience?

Whether you have questions or are ready to start planning your casino entertainment, our team is here to help make your vision a reality.